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FREQUENTLY ASKED QUESTIONS
SHIPPING AND INFORMATION
Do you offer tracked and insured shipping?
Yes. All JBH Diamonds orders are shipped with fully tracked and insured delivery, ensuring your jewelry arrives safely and securely. Each parcel is carefully packaged and handled with the utmost care.
For more details, please visit our [Shipping policy].
How long does shipping take?
Shipping times may vary depending on the jewelry piece you order and the destination.
For items currently in stock, shipping is usually within 2–3 weeks. For custom or made-to-order jewelry, shipping may take 3–5 weeks, depending on the complexity and production time. The estimated shipping time is displayed at checkout and confirmed via email once your order has been placed.
For additional details, view our [Shipping policy].
Can I request custom-made jewelry?
Certainly. Every JBH Diamonds piece can be custom-crafted to reflect your personal vision and style.
Reach out to us directly through our website or email at jbhdiamonds.help@gmail.com to begin your bespoke creation.
To learn more about the process, please visit the “Custom Orders” section.
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30 dagars returrätt
Vi erbjuder 30 dagars returrätt på alla våra smycken.
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